Monday, January 16, 2006
RE Chris and Koryn
RE: Chris and Kory WEDDING 1/7/06
As step-mother to Koryn Bushnell, I really didn’t have any involvement in the planning end of her wedding with the exception of paying for the food at the reception. However, having the backseat role that I did, I was able to observe and appreciate the hard work and attention to details that you and your staff so obviously care enough about to consistently provide the best in excellent customer service. Your facility was beyond beautiful and meticulously clean making it the ONLY choice for any wedding festivity. The food was incredible and abundant. The service from the wait staff and the wedding coordinator (Rick is top notch!) was better than most 5 star resorts I have traveled to.
We stayed in the Bed and Breakfast with Jeanne as our hostess. She felt like family to me by the end of the weekend….I felt guilty having her wait on us! ( The B&B was absolutely beautiful. My husband and I look forward to visiting Featherwinds again under our own circumstances.
Dawn, please let me add that you took a very uncomfortable situation for us and turned it into something extraordinary. You and your staff doted on us which took away some of the unpleasantness we were experiencing. You read people very well and very quickly. I will always be in your debt for your kindness and sensitivity to our situation.
By the way, Saturday morning I went into Plain to the grocery store there. In making small talk with the owner, he asked why we were in town. I told him that my step-daughter was getting married. When he heard that it was being held at Featherwinds, he said “She is the best cook in the county!” Later that night at the reception we couldn’t have agreed more!
I have two friends who will be planning a wedding with their daughters soon and you can rest assured that I will be referring them to you. Thank you for everything! Karl and I sincerely look forward to seeing you again soon!